Hosted Voice over IP

Eliminate the hassle and expense of owning and operating your own phone system. With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network—and access high-quality calling, advanced features, and easy management for one low monthly price.

As a provider of Cytracom VoIP, we deliver the business phone you know and love in a straightforward system that just works—and is ready to start working now.

Advanced Features

Get big-business features in a phone system that’s easy to use and right-sized for your company.

Some of the most popular features include:

  • Unlimited Calls
  • Text Messaging
  • One Number on all Devices
  • Voice Continuity
  • Call Queuing
  • Call Recording
  • Auto Attendant
  • Call Center
  • Visual Voicemail
  • Centralized Device Management

Free Phones

With Cytracom, your sophisticated desk phones are included for free—and upgraded every 36 months. This guarantees you always have the latest firmware and hardware updates. Plus, Cytracom covers full warranties—so if anything happens before your upgrade, we fix or replace the phone for free.

No Contracts

Simplify your budget with predictable month-to-month plans. The Cytracom phone service, when sold and serviced by Certified Cytracom partners, does not require a long-term contractual commitment.

Local Support

As your MSP, we are available to help you configure, install and manage your phone system. Then, Cytracom adds an additional layer of care with US-based support engineers available 24x7 to troubleshoot and resolve any issues that may arise.

Why Cytracom?

Cytracom goes the extra mile to make voice and messaging communications simple for customers with phones and apps that are easy to install and use. Our dedicated success team works alongside your managed service provider to ensure you receive the highest levels of quality and service. Your phones arrive pre-provisioned and ready to plug in and use. If needed, leverage free training for your teams and ongoing technical support with some of the highest satisfaction ratings in the business.

Transform Your Business

With VoIP, you're giving your team the ability to be productive on the road or in the office. With over 150+ enterprise features, we have what you need to transform your business.

We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Managed IT Services

Business Continuity

Business Continuity

VoIP Services

VoIP

Cloud Services

Cloud Services

Security Services

Security Services

What Our Clients Say

During the extended 2020 tax season, we needed a “Work From Home” solution to continue with tax preparations. Access to our server was extremely slow and frustrating. We had the team from KITE assess our current setup and after determining the bottleneck to our “Work From Home” solution was our server, they spec’d out a server that fit our needs. They configured and deployed the new server and the processing of returns were night and day! We use them as our Managed IT Department and highly recommend their services!

Mark Miller MJM Income Tax
Tucson, AZ

If you are looking for the best IT company; look no further!! The service is amazing, and their team is even better. In business we have had SO many IT companies and I can say that they are the best. Prompt and honest service, always willing to help and you get your issues fixed quickly!!! I can’t say enough great things about them! Stop your search and call them, you’ll be happy you did. We are!

Ben & Crysta Poulsen 1604 Specialties
LLC Chandler, AZ

We started using KITE IT Pro and we have been very satisfied since making the switch. Prompt, reliable, and professional - their IT team will work quietly around your team to make sure that your computers run smoothly and ensure that the job is done correctly. While I know my way around computers - it is so nice not to have to worry about that anymore and let someone who really KNOWS what they are doing take care of it. Not only do I have peace of mind but I can now refocus on the important things instead!

Dr. Kyla Hollen Southwest Kids Dentistry
Tucson, AZ

Joe from KITE did an outstanding job solving all our IT needs. I recently had a new server and 11 computers updated in our dental practice. Joe was so helpful, worked with the staff to answer all our questions and went above and beyond. His extensive knowledge of our dental software was impressive. He spoke to us like people in "non- computer" language and was always just a phone call away. if he was not onsite he could remote in and fix everything! I would HIGHLY recommend him to anyone with IT needs.

Casas Adobes Dentistry Staff Tucson AZ

Thank you for the smoothest tax season to date!!!

KITE IT Services have been excellent in tending to all our technological hiccups. They offer friendly service, expert opinion and quick solutions to all of your IT needs.

Deanna Rubano AccuPro Advisors, LLC
Tempe, AZ

They Get The Job Done, End Of Story.

Growth is good and that is what happened to my dental practice when I acquired a practice from a retiring dentist. With growth, comes change. I realized that I outgrew my existing support (family relative). He could not support our "grown overnight" IT anymore so I looked for an IT firm to support us today and into the future. My headaches are less frequent since KITE manages the care of and integrity of our hardware and software environment.

Seeing patients is our focus and being prompt with them from beginning to end. If we have a problem, KITE responds within minutes and resolves the problem. That is exactly what we need and now require. The KITE team is knowledgeable AND friendly, just like us.

If you want to reduce your worries and stress in your business, call KITE as they will get the job done! I am so glad that we did.

Dr. Michelle Chavez Pusch Ridge Dental
Tucson, AZ

The single biggest benefit to my accounting firm since moving to KITE is the Peace of Mind

KITE IT Service came highly recommended from a large IT services company. I was facing a huge IT crisis during the rush of tax season, KITE IT reached out to me and immediately got to work on my issue. Their engineer walked me through several steps and was able to identify the the issue. They followed up several times over the next 24 hours to ensure that there was a plan in place to recover from our emergency. That's when I knew we needed their services and PEACE OF MIND.

KITE is number one over the IT firms that I have used in the past because they respond to my problems quickly and they are able to determine the problem and fix it. There are a lot of IT people out there just like there are a lot of other businesses out there providing the service I provide. I can tell when there is a business providing the same service that I do is not providing the service at the same level I am providing it. The same holds true with KITE. You can tell that the service they provided is at a much higher level than the other IT providers I have used in the past.

Terry B. Cogan, CPA Tax Guy
Green Valley, AZ

KITE IT has moved our practice's IT forward.

In 2016, we were searching for a computer services company to manage our computer infrastructure. The previous IT company's lead engineer left the company and left them with a huge gap in their services. We were worried about the lack of response we were receiving and we needed stability. That's when we found KITE IT Services. KITE IT Services has been our providing our dental office with exceptional "IT" SERVICE ever since. They have brought our system "up to date" and provided us more security from outside Internet threats. They have focused on ensuring we are HIPAA and PCI DSS compliant. I would highly recommend them to anyone looking for superior customer service, their staff is friendly and knowledgeable.

Dr. Todd Haft Northridge Dental
Tucson, AZ